Terms

Broken Arrow Plumber

Effective Date: 4-18-2026

These Website Terms of Use (“Terms”) govern your access to and use of https://brokenarrowplumber.net and any related pages, forms, features, and online services operated by Broken Arrow Plumber. By accessing or using the Website, or by clicking to accept these Terms where that option is presented, you agree to be bound by these Terms. If you do not agree, do not use the Website.

Scope and Relationship to Other Agreements

These Terms govern use of the Website itself. If you enter into a separate written agreement, proposal, estimate, statement of work, work order, service contract, subscription agreement, or invoice with the Company, that separate agreement will control to the extent of any conflict for the specific services covered by that agreement.

The Website is intended to provide general information about the Company and its services, to allow users to contact us, and, where offered, to request estimates, schedule appointments, make payments, or engage services.

Eligibility and Authorized Use

You represent that you are at least 18 years old and legally capable of entering into a binding agreement. If you use the Website on behalf of a business or another person, you represent that you have authority to bind that entity or person to these Terms.

You may use the Website only for lawful purposes and in accordance with these Terms.

Changes to the Terms or Website

We may update these Terms from time to time. The “Effective Date” above reflects the latest version. Changes become effective when posted, unless a later date is stated.

We may also modify, suspend, or discontinue any part of the Website at any time, with or without notice.

No Professional Advice; Informational Use Only

Content on the Website is provided for general informational purposes only. Website content, descriptions, blog posts, FAQs, and other materials do not constitute legal, financial, tax, medical, engineering, or other regulated professional advice unless the Company has expressly stated otherwise in writing.

Website content may not reflect the most current service availability, pricing, scheduling, legal requirements, or platform rules. You should contact the Company directly before relying on Website content for a business or purchasing decision.

Quotes, Estimates, Scheduling, and Service Availability

Any quote, estimate, scheduling information, timeline, or service description provided through the Website is preliminary unless and until confirmed by the Company in writing.

Service areas, appointment times, response times, availability, and completion dates may change based on staffing, materials, weather, permits, customer cooperation, third-party delays, and other factors outside the Company’s control.

Payments and Online Transactions

If the Website allows you to make a payment, submit a deposit, purchase a service, enroll in a plan, or otherwise transact electronically, you agree to provide current, complete, and accurate billing and payment information.

By submitting payment information, you authorize the Company and its payment processors to charge the applicable amounts in accordance with the applicable quote, invoice, order, service agreement, or plan terms.

If amounts are overdue, the Company may, to the extent permitted by law and any applicable service agreement, suspend work, reschedule service, or withhold deliverables until the account is brought current.

User Submissions and Communications

If you submit information through a contact form, chat feature, scheduling tool, estimate request, review form, email link, or other Website feature, you represent that the information you provide is accurate, lawful, and does not violate any third-party rights.

You retain ownership of the content you submit, but you grant the Company a non-exclusive, worldwide, royalty-free license to use, store, reproduce, transmit, and display that content solely as reasonably necessary to respond to your inquiry, operate the Website, provide requested services, maintain records, and enforce our rights.

If you provide suggestions, feedback, testimonials, reviews, or ideas, you agree that the Company may use them without any obligation to compensate you, subject to applicable law and any separate written agreement.

Intellectual Property

The Website and its contents, including text, graphics, designs, layouts, logos, icons, photographs, videos, audio, code, compilations, and other materials, are owned by or licensed to the Company and are protected by intellectual property and other applicable laws.

Except for the limited right to use the Website for its intended purpose, no license or ownership interest is granted to you. You may not copy, reproduce, republish, distribute, modify, reverse engineer, frame, scrape, or exploit Website content without prior written permission, except as expressly permitted by law.

Limited License to Use the Website

Subject to these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Website for your internal personal or business use in connection with evaluating or obtaining the Company’s services.

This license does not permit resale of Website content, systematic extraction of data, competitive monitoring by automated means, or any use that could damage, disable, overburden, or impair the Website.

Prohibited Conduct

You agree not to: (a) use the Website for any unlawful, fraudulent, abusive, or misleading purpose; (b) attempt to gain unauthorized access to accounts, servers, or networks; (c) introduce malware, bots, scripts, or harmful code; (d) interfere with Website functionality or security; (e) impersonate another person or misrepresent your affiliation; (f) infringe or violate any intellectual property, privacy, publicity, contractual, or other rights; (g) harvest data, email addresses, or other information from the Website without authorization; or (h) use the Website in violation of any applicable law, regulation, or third-party platform requirement.

Third-Party Sites, Software, and Platforms

The Website may link to or integrate with third-party platforms, tools, widgets, maps, videos, scheduling systems, payment processors, customer relationship management systems, analytics tools, advertising platforms, review platforms, or social media services.

Those third parties operate under their own terms and privacy policies. The Company does not control and is not responsible for third-party availability, uptime, content, data practices, security, pricing, or rule changes.

Privacy and Electronic Communications

Your use of the Website is also subject to the Company’s Privacy Policy, which is incorporated by reference to the extent permitted by law.

By using the Website or communicating with the Company electronically, you consent to receive communications from the Company electronically, including by email, through the Website, or through the platform used to interact with you, unless applicable law requires a different method.

Electronic records and signatures will not be denied legal effect solely because they are in electronic form.

Text Messaging

If you provide a mobile number and consent to receive text messages, the Company may send appointment reminders, service-related updates, billing notices, or marketing messages as described at the point of collection. Message frequency may vary. Message and data rates may apply. Consent to receive marketing texts is not a condition of purchase. You may opt out as instructed in the message or by contacting the Company.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL CONTENT, FEATURES, AND FUNCTIONALITY ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

The Company does not warrant that the Website will be uninterrupted, secure, error-free, accurate, complete, or free from viruses or other harmful components.

No Guarantee of Results

The Company does not guarantee any particular result, outcome, savings, ranking, lead volume, permit approval, inspection result, project completion date, service availability, response time, or other specific performance metric unless the Company expressly agrees to do so in a separate written contract signed by the Company.

Actual outcomes depend on many factors beyond the Company’s control, including site conditions, customer responsiveness, third-party actions, weather, supply-chain issues, platform policies, regulatory requirements, and market conditions.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE WEBSITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US $100) OR (B) THE TOTAL AMOUNT YOU PAID DIRECTLY TO THE COMPANY THROUGH THE WEBSITE FOR THE SPECIFIC TRANSACTION GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE EVENTS FIRST GIVING RISE TO LIABILITY.

Nothing in these Terms limits or excludes liability to the extent such limitation or exclusion is prohibited by applicable law, including for fraud, willful misconduct, or violations of law where a limitation is not permitted.

  1. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its owners, officers, directors, employees, contractors, affiliates, agents, successors, and assigns from and against any third-party claims, demands, actions, proceedings, damages, judgments, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to: (a) your use of the Website; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) content or information you submit through the Website.

Suspension and Termination

The Company may suspend, restrict, or terminate your access to the Website, with or without notice, if the Company believes you have violated these Terms, engaged in unlawful conduct, compromised security, or otherwise used the Website in a manner that could harm the Company, its users, or third parties.

Termination or suspension will not affect provisions that by their nature should survive, including provisions relating to intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, governing law, venue, and dispute resolution.

Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

To the extent a dispute is not resolved informally or through any agreed pre-suit process, the parties agree to the exclusive jurisdiction and venue of the state or federal courts located in California in the county where the Company maintains its principal place of business, except where applicable law requires otherwise.

Informal Dispute Resolution and Optional Mediation

Before filing suit, each party agrees to make a good-faith effort to resolve the dispute informally by providing written notice of the dispute and allowing the other party at least thirty (30) days to respond.

If the dispute is not resolved informally, either party may propose non-binding mediation in California before commencing litigation. Nothing in this section prevents either party from seeking temporary, preliminary, or permanent injunctive or equitable relief where appropriate.

California Online Sales / Performance Disclosure

If the Company accepts online orders or payments for goods or services directly through the Website, any delivery, performance, scheduling, or fulfillment timelines that apply will be stated in the applicable offer, order page, service agreement, estimate, or invoice where appropriate.

If specific timing matters to your purchase, you should confirm it with the Company before submitting payment.

No Waiver; Severability; Assignment

The Company’s failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.

You may not assign or transfer these Terms without the Company’s prior written consent. The Company may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.

Entire Agreement

These Terms, together with any documents expressly incorporated by reference and any applicable signed service agreement, constitute the entire agreement between you and the Company regarding the Website. If there is a conflict between these Terms and a signed service agreement, the signed service agreement controls for that specific transaction or project.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Jasmine Myers

[email protected]

Website: https://brokenarrowplumber.net